Who We Are
A UK-based freight forwarder built around the shipments that cannot wait. AOG response, specialist trade lanes, and real people available 24/7.
GoodFreight is a UK-based freight forwarder built around the shipments that cannot wait. We specialise in AOG emergency freight across Europe, UK to Turkey trade lane logistics, and UK to US industrial and engineering freight. We are not a generalist moving everything for everyone. We focus on the freight that is urgent, technical, and complex, and we do it well.
Our clients are airlines and MRO operations who need AOG response at 2am on a bank holiday. Engineering manufacturers who need precision parts to reach a US facility without customs complications. Industrial businesses moving goods on the UK to Turkey corridor who need documentation handled correctly every time. These are not standard freight requirements. They require a team that knows the routes, understands the regulations, and operates when standard forwarders have closed for the day.
What We Do Differently
Most freight forwarders are built around volume. The more standard the shipment, the better they work. We are built around complexity and urgency.
Real 24/7 operations
When we say 24/7, we mean a real person answers the phone. Not a voicemail. Not an out-of-hours answering service that sends an email the next morning. A person who can take action on your shipment immediately. For AOG situations, this is not a nice-to-have. It is the entire service.
Specialist routes
We have deep operational knowledge on UK to Turkey and UK to US freight corridors. We know the documentation requirements, the customs procedures, the common delays, and how to avoid them. This knowledge comes from doing these routes regularly, not from reading a guide.
Direct accountability
You deal with the same team from your first call to delivery confirmation. We do not pass shipments between departments or leave you wondering who is responsible for your cargo. One contact, full visibility, direct accountability.
Technical and regulated goods
We handle freight that requires more than a booking reference and a pallet space. Aerospace components, precision engineering parts, controlled goods, dangerous goods. We advise on compliance requirements, manage documentation correctly, and work with carriers that meet the handling standards these goods require.
Our Services
We provide air freight (including AOG 24/7), sea freight, road freight, warehousing, and customs clearance:
- Air freight including AOG 24/7 across Europe, express and standard shipments from the UK to Europe and worldwide.
- Sea freight for industrial machinery, food, fashion, and consumer goods.
- Road freight across the UK and continental Europe, including FTL, LTL, and dedicated express options.
- Warehousing and customs clearance for UK import and export, including specialist trade lanes.
- Contractual services for dedicated capacity and long-term logistics agreements.
Who We Work With
Our clients operate in industries where freight is critical, not incidental.
Aviation MRO facilities who cannot afford delays when aircraft are on the ground. Aerospace manufacturers managing complex international supply chains. Precision engineering companies exporting components and machinery to the US. Industrial businesses with regular UK to Turkey freight requirements. Ground handling operations who need spare parts delivered to airport facilities quickly.
If your business moves goods that are urgent, technical, or require specialist handling and compliance expertise, we are built for you.
Our Commitment
We do not make promises we cannot keep. When we confirm a response time, a transit time, or a delivery window, we deliver against it. When something changes in transit, we tell you before you ask. When there is a problem, we deal with it rather than passing it to someone else.
Freight is a service business and the service is only as good as the people delivering it. Our team cares about getting your shipment where it needs to go. That sounds simple, but in a sector that often treats clients as booking references rather than businesses with real operational pressures, it makes a meaningful difference.
Want to know if we are the right freight partner for your business?
Tell us what you move, where it needs to go, and what matters most to you. We will tell you honestly whether we can help and what that looks like.